Today’s fast-changing technology continues to transform the face of contact centers.
Multiple channels allows businesses to provide quality customer service through various mediums, such as outsourced chat support, making sure that every transaction with every customer is properly handled and produces positive results. ETB Contact Center offers the following inbound contact center services through these channels:
- Phone Support
- Email Support
- Live Chat
- Social Media
Our inbound call center services are seamless and transparent to your customers as an extension of your company. We enable you to outsource chat support, social media, email, and phone services that will augment your customer care expertise, so you can focus on more critical activities while enjoying significant cost savings.